Tidio Lyro AI Agent

Getting the same customer questions in your website chat over and over? Tidio Lyro is an AI agent that answers them, usually in the chat on your website. Tidio says you can add it without technical knowledge. Here's what Tidio's official pages say (we checked on Oct 28, 2026).

Here's how Tidio describes working with Lyro, step by step: First, onboard it. Add Lyro to your website in a few clicks and feed it your support content. Next, develop it. Review conversations, add missing knowledge, and connect other systems. And last, give it more. As it proves itself, assign it more complex tasks.

A few things Tidio highlights:

• Your content only: Tidio says Lyro works only with the content and guidance you provide.
• Human handoff: set rules for when a person takes over, like high-value customers or sensitive topics. You can watch conversations live and jump in anytime.
• Learning from chats: see resolution rates, satisfaction scores, and conversation patterns.
• Works with your help desk: use Lyro with the Tidio Help Desk, or add it to Zendesk, Salesforce, or another help desk.

Pricing, as listed. Prices change with your usage, and the page offers "2 months free" with annual billing:

• Starter: $24.17 a month, with 100 billable conversations and 50 one-off Lyro AI conversations.
• Growth: starts at $49.17 a month, from 250 billable conversations.
• Plus: starts at $300 a month, plus usage.
• Premium: contact sales.
• Lyro AI Agent on its own: starts at $32.50 a month, from 50 Lyro AI conversations.

Each comes with a 7-day free trial. The prices shown appear to be the annual-billing rates, so monthly-billing prices are unknown for now.

A quick note: the resolution rates, rankings, and customer stats on Tidio's pages are its own marketing, so we've left them out.