Checked against official docs

Automation Vendors Watch: October 2026

Oct 28, 2026

What changed with the AI automation tools we follow this month: a shutdown, a rename, and pricing details worth knowing, each straight from the company's own site.

So what's new with the AI automation tools small businesses use? Here's our roundup for October 2026. Every item comes from the company's own site, checked on Oct 28, 2026.

Relay.app has shut down. Relay.app's site now says it shut down in September 2026, and that all accounts, workflows, and run history have been permanently deleted. If you were using it, there's nothing left to export. It's a good reminder for all of us. Keep a written copy of how each of your workflows works, outside the tool.

Zapier Agents is now AI by Zapier. Zapier's blog says everything Zapier Agents did now lives inside a single AI step in the Zap editor. A few changes stand out for business owners:

  • You can require approval before running, set per tool. So reading a spreadsheet can run on its own, while messaging a client waits for you.
  • AI steps bill as tasks, like the rest of Zapier. Zapier says an AI step can cost 1, 3, or 5 tasks depending on the model tier.
  • If a single run crosses 75 tasks, it pauses for a person instead of looping quietly.
  • If your old agent can be moved over, Zapier says you'll see a banner on it with a step-by-step guide.

Botpress prices by conversation. Botpress's pricing page says it charges by conversation, not by resolution. When you reach 95% of your quota, it adds a pack of 100 conversations automatically, and its FAQ says you can't turn that off. You'll get a warning at 75% and 100%. Worth knowing before you plan your budget.

Two more pricing pages we read this month:

  • Gumloop lists Pro from $37 a month with a 14-day free trial, 20,000 credits a month, and an 8% orchestration fee.
  • Dify lists its cloud plans per workspace per year: Professional at $590 and Team at $1,590, with a free Sandbox plan to try it.

What this means for you: First, write down how your workflows work, step by step, so you're never stuck if a tool changes or closes. Next, read the fine print on how each tool counts usage, whether that's tasks, credits, or conversations. Then, turn on approval steps for anything that sends, spends, or can't be undone. And last, check back here. We'll keep watching.

You can see each tool's full profile in our AI Agent Directory.

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