Jotform AI Agents let you build and train your own AI agent for customer service, on channels like chat, phone, WhatsApp, SMS, and Messenger, starting from thousands of templates.
Pricing
Freemium: From Jotform's pricing page (Oct 28, 2026): Starter is free, with paid Bronze, Silver, and Gold plans and custom-priced Enterprise. Limits go up with each plan. Dollar prices didn't show on the page we could read, so check Jotform's pricing page for current amounts.
Getting set up
According to Jotform: create a free account, start from a template or from scratch, train the agent on your information, and pick its channels.
The plain-English overview
Answering the same customer questions on your website, phone, and WhatsApp all day? Jotform, the form builder, also lets you build AI agents for customer service. Here's what Jotform's official pages say, as of Oct 28, 2026.
What Jotform lists:
- Build your own: build and train an AI agent to handle customer service needs.
- Channels: chatbot, phone, voice, WhatsApp, Messenger, Instagram, SMS, Gmail, a kiosk, and an agent app, plus agents for Shopify, WordPress, Salesforce, and Canva.
- Templates: 7,000+ AI agent templates, from customer support and complaints to collecting reviews.
- Plans: Starter (free), Bronze, Silver, Gold, and Enterprise. Jotform says AI agent limits include how many agents you can have active and monthly conversations.
Who it's for: small businesses that already use forms and want an agent to collect details and answer common questions.
Good to know: test your agent with real questions before it goes live, and give customers an easy way to reach a person.
Planning a website chatbot? See our website chatbot setup lesson.
Sources
- Jotform AI Agents (checked Oct 28, 2026)
- Jotform — pricing (checked Oct 28, 2026)
Where each fact came from
- Overview · checked Oct 28, 2026 · rechecked regularly — Jotform AI Agents
- What it can do · checked Oct 28, 2026 · rechecked regularly — Jotform AI Agents
- Pricing · checked Oct 28, 2026 · rechecked often — Jotform — pricing
- Pricing model · checked Oct 28, 2026 · rechecked often — Jotform — pricing
- Getting set up · checked Oct 28, 2026 · rechecked regularly — Jotform AI Agents
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